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WHEN BUYING TWO THINGS A THIRD AS A GIFT
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Personalized Adoption Keepsake, Adoption Ornament, Gotcha Day Ornament, Christmas tree decoration, Christmas Home Decor 3

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You'll love these fun and unique Christmas and Halloween decorations! These exclusively designed and printed ceramic ornaments are exactly what you need to adorn your plants or decorate your home.

Made from high quality ceramic, measures 1 inch and includes a gold ribbon that will stand out, no matter where you choose to hang them.

Shipping & Delivery :

  • Orders are expected to arrive within 7 to 10 business days (from the date of completion of payment), in which 3 - 5 processing days (including design vs printing process) ). 
  • Pro Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.
  • Refund or exchange new product within 15 days after receiving the goods if due to product error and delivery.

Other issues, please contact us at Contact@pinggift.com. Thank you and happy shopping at Pinggift.com!

HOW DO I PLACE MY ORDER? 

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. 

We’ll prepare your order and let you know when it's on its way!

 

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders from our store typically ship within 7 to 10 business days. in which processing time is 3 to 5 business days.

 

MY TRACKING NUMBER ISN’T WORKING.

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

 

I NEED HELP WITH A LATE ORDER.

Orders from our store typically ship within 7 to 10 business days.

If your order has not arrived after 10 business days, please contact customer service at 

https://pinggift.com/pages/contact-us 

PAYMENT

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

PingGift adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

HOW MUCH DOES SHIPPING COST?

We apply a shipping rate for all items of $6.99. However we will free shipping when your order is over $75

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WHERE DO WE DELIVER?

We provide USA only shipping.


HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

On average, merchandise is produced and shipped from our facility 7-10 business days after purchase. Standard shipping/transit times apply 3-5 days.

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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.


DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.